Refund Policy for Buy IPTV Subscription

At Buy IPTV Subscription, customer satisfaction is our top priority. We understand that circumstances may arise where you may need to request a refund for your subscription. This Refund Policy outlines the terms and conditions governing refund requests for our services. By purchasing a subscription with Buy IPTV Subscription, you agree to this policy.

1. Eligibility for Refunds

Refunds are issued under specific conditions. To qualify for a refund, you must meet the following eligibility criteria:

1. Technical Issues: If you experience unresolved technical difficulties that prevent you from using our service, you may request a refund. This includes problems related to:

   • Inability to access the service

   • Persistent buffering or low-quality streaming (despite a stable internet connection)

   • Non-delivery of login credentials within the specified time frame

2. Trial Period Usage: If you have opted for a trial before purchasing, refunds may only be processed if the issue occurred outside the trial period.

3. Refund Request Timeline: Refund requests must be made within 7 days of purchase. Requests submitted after this period will not be eligible.

4. Proof of Issue: To process a refund, you may be required to provide proof of the technical problem, such as screenshots, error logs, or other relevant evidence.

2. Non-Refundable Situations

Refunds will not be issued under the following conditions:

• Change of Mind: Refunds are not provided if you change your mind about the service after purchase.

• Incorrect Setup: Issues caused by incorrect installation or failure to follow setup instructions.

• Inadequate Internet Connection: Refunds are not issued if your internet connection does not meet the minimum requirements for streaming.

• Unauthorized Sharing: If the account has been shared with others or used on multiple devices without purchasing a multi-device plan.

• Violation of Terms: Refunds are void if you have violated our Terms of Service.

3. Refund Process

To request a refund, follow these steps:

1. Contact Customer Support: Reach out to our support team at support@buyiptvsubscription.com or via the contact form on our website. Provide the following details:

   • Your full name

   • Email address associated with your account

   • Order number or receipt of payment

   • A detailed description of the issue

2. Provide Evidence: Attach any relevant proof of the issue, such as error screenshots or system logs.

3. Review and Verification: Our support team will review your request and verify the issue. This process may take up to 5 business days.

4. Approval or Denial: Once the review is complete, you will receive an email notification stating whether your refund request has been approved or denied.

5. Processing Time: Approved refunds will be processed within 7 business days. The funds will be returned to the original payment method.

4. Partial Refunds

In certain cases, partial refunds may be offered. Examples include:

• Usage-Based Refunds: If you have used the service for part of the subscription period, a pro-rated refund may be provided for the unused portion.

• Special Circumstances: In rare situations, such as account errors caused by us, a partial refund may be granted.

5. Payment Gateway Fees

Please note that payment gateway processing fees may be non-refundable. The refunded amount may exclude any transaction fees incurred during the initial payment.

6. Chargebacks

We strongly advise against initiating chargebacks without contacting our support team first. Unauthorized chargebacks may result in:

• Immediate suspension or termination of your account.

• Additional fees to cover chargeback processing costs.

If you have concerns about your subscription, please contact us directly to resolve the issue.

7. Changes to Subscription Plans

If you choose to upgrade or downgrade your subscription plan, the following rules apply:

• Upgrades: The remaining balance from your current subscription will be applied toward the upgraded plan.

• Downgrades: Refunds are not provided for downgrades. The new plan will take effect at the end of the current subscription period.

8. Refund Exceptions

In some cases, we may make exceptions to this Refund Policy. These exceptions are granted at our sole discretion and may include:

• Extenuating circumstances, such as medical emergencies or natural disasters.

• Errors on our part, such as incorrect billing or service disruptions caused by server maintenance.

9. Customer Responsibility

To ensure a smooth refund process, we request that customers:

• Follow all installation and usage instructions provided in the welcome email.

• Test the service during the trial period (if applicable).

• Provide accurate and honest information when requesting a refund.

10. Contact Information

If you have questions or need assistance with the refund process, please reach out to us:

• Email: support@buyiptvsubscription.com

• Phone: +1 (123) 456-7890

• Address: 123 Streaming Lane, Tech City, TX, USA

Our team is available 24/7 to address your concerns.

11. Updates to This Refund Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of our services after any updates constitutes acceptance of the revised policy.

At Buy IPTV Subscription, we are committed to delivering a premium streaming experience. Our Refund Policy is designed to protect your interests while maintaining fairness and transparency. Thankhttps://buyiptvsubscription.shop/ you for trusting us with your IPTV needs!